Returns & Warranty
2 articles in this topic.
Understanding our refurbished grades
Every refurbished device is fully tested by our experts and graded: Pristine — excellent condition, little to no signs of use. Very Good — light cosmetic wear only. Good — visible wear but fully working. All grades are functionally perfect and covered by our 12-month warranty.
Read moreHow to request a return or refund
There are two routes back, and which applies depends on why the device is coming back. Changed your mind. Tell us within 14 days of delivery, and you have a further 14 days to send the device back. We refund the price of the device. Return postage is yours to pay. The device is faulty. […]
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